Update: Early Friday morning, February 14, the Wolcen: Lords of Mayhem developers posted a status update regarding its launch day server issues. In the post, the developers cited the massive spike in players that put an unexpected amount of stress on its servers, but have assured the community that it now has "more servers, more space," plus a hotfix coming later in the day that should resolve residual issues. As of now, the friendlist and party group systems are still being restricted until the developers can fully stabilize the issues.
Original story follows...
Wolcen: Lords of Mayhem ended an extended period in Early Access by officially launching yesterday, but it's not been smooth sailing for developer Wolcen Studio. From progression losses to server connection issues, Wolcen Studio is attempting to quickly address the most egregious player concerns.
The most pressing issue was a bug that prevented progression in offline play. This resulted in hours of playing being lost when loading the game up again after being shut down. While Wolcen Studio has now deployed a hotfix to prevent it from happening, it sadly won't restore any progress you might have lost as a result.
Character progression save:If you play Offline please make sure that you download the latest update for the game and have the version 1.0.1.0 ER otherwise you will still have issues.Keep in mind that unfortunately,the progression you made before has not be restored by the hotfix.
— WolcenGame (@WolcenGame) February 14, 2020
Wolcen: Lords of Mayhem supports online co-operative play, but since launch players have struggled to create both private and publicly hosted games. Wolcen Studio has said that it's working with its server providers to increase capacity, and that some issues have been alleviated to an extent. But players are still struggling to connect, which Wolcen Studio acknowledges might time some time to remedy.
Status update: New servers are now deployed and the situation has improved. We also pushed a hotfix last night for character progression saving.
— WolcenGame (@WolcenGame) February 14, 2020
We're still working on game creation issues and we're preparing another hotfix that should be pushed later today.
In the meantime, Wolcen Studio suggests players adjust the servers they're connecting to in the settings of the game. This might incur a higher ping, which will affect latency in-game, but is the only solution now if you absolutely cannot connect otherwise.
If you're unfamiliar with Wolcen: Lords of Mayhem, it's an isometric action role-playing game with strong Diablo influences. Its main hook is its character creation flexibility, which doesn't lock you into predefined roles and instead lets you draw upon skills from multiples class archetypes. It's out now on Steam and costs $40. According to developer Wolcen Studio, a console version of Wolcen is not out of the question, but there are no definitive plans that have been announced.